History NBI

In its Recommendation No. 5, which was drafted in 1949, the United Nations in Geneva (Economic Commission for Europe, Road Transport Sub-Committee) called upon the governments of the European countries to adopt common standards to ensure that road accident victims would benefit from sufficient insurance cover in the event of an accident for which a foreign motorist is liable. The idea was therefore to improve the protection of domestic victims of road accidents vis-à-vis foreign motorists who were liable so that victims of road accidents would no longer be forced to pursue their claims abroad. The following points had to be taken into consideration: On the one hand, injured parties should not suffer any disadvantage due to the fact that the accident was caused by a foreign vehicle (protection of victims of road accidents). On the other hand, when entering other countries, motorists should not be held up by tedious border formalities to comply with the national insurance requirements of the country which they wanted to enter.

In order to comply with the Recommendation No. 5, the member states of the United Nations Commission for Europe have established insurance bureaux. The bureaux, recognized by the governments, are responsible for issuing international insurance cards - the so-called Green Card - that ensure that vehicle drivers entering other member states have sufficient third-party liability cover. Moreover, the bureaux are responsible for covering damages caused by vehicles from other member states equipped with such an insurance card. The Green Card system helped thus to harmonise the insurance requirements to be met when entering another country as well as cross-border claims settlement procedures within Europe.

The insurance bureaux have founded the umbrella organisation called "Council of Bureaux" and concluded various agreements in order to realise the principles provided within the Recommendation No. 5.

In order to realise the Green Card System, the CoB elaborated the agreement between bureaux - the London Agreement - named after its place of origin. The London Agreement is based on the following principles:

In each of the member states, all the motor insurers establish a National Bureau of Insurance. All of them are members of this central organisation. The National Bureau of Insurance is recognised by the government of its country. This National Bureau of Insurance generally has two functions:

  • In the role of the "Paying Bureau", the National Bureau of Insurance (NBI) supplies the Green Card - a standardised international Certificate of Insurance - to its members who issue the Card to their policyholders. The "Paying Bureau" is responsible for fulfilling the obligations to the "Handling Bureau" and is secondarily liable - along with the insurer - for the performance of the obligations under the latter's contract and/or under the Green Card and the insurance Agreements.

  • In the role of the "Handling Bureau", the NBI is generally responsible for setting cross-border third-party claims arising from accidents involving foreign motor vehicles with a Green Card or, pursuant to the Plates Agreement, from accidents caused on its territory. The "Handling Bureau" may settle a claim in accordance with the provisions of the international insurance agreements and its national law. In the event of a loss, the Bureau of the visited country will settle the claim and guarantee that the claimants will be indemnified by the insurer, if the latter has been identified.

Through the Green Card, the issuing National Bureau of Insurance guarantees that the insured has sufficient insurance cover abroad, i.e. if there is an accident, this document provides cover amounting to the minimum sum insured at the time of the accident in the country visited. The Green Card is recognised by the member states like an insurance policy.

The Bureaux ensure among themselves that the expenses incurred for the settlement of claims will be reimbursed. The Bureau that has issued the Green Card must guarantee the reimbursement of all claims-related expenses with the proviso that the expenses must be substantiated by documentary evidence. First and foremost, however, the Bureau’s members (insurers) will have to pay these expenses. The actual sum refunded to the “Handling Bureau” is composed of the compensation paid, the external expenses for the settlement of the claim, and a handling fee precisely defined by the Council of Bureaux (CoB) for the purpose of covering all other expenses. This means that the sum that is refunded covers not only the actual compensation paid to the injured party but also a handling fee for the settlement of the Claim.

All National Bureaux of Insurance are nowadays also members of a central umbrella organisation, the Council of Bureaux (CoB). The CoB is responsible for ensuring that the Green Card System works properly. The CoB’s secretariat is in Brussels.

The London Agreement was replaced on 1 July 2003 by the Internal Regulations.

Green Card...

Under the "Multilateral Guarantee Agreement between National Insurers' Bureaux" - also referred to as the "Plates Agreement" - a motor vehicle's registration plates replace the Green Card as proof of the fact that the vehicle is covered by insurance abroad. As time went by, more and more countries issued registration plates only if vehicles were covered by motor insurance. As a result, motorists no longer needed an additional certificate of insurance. For this reason, many countries stopped checking motorists to see if they had a Green Card.

An EC Directive of the year 1972 reflected this development and provided that vehicles normally based in a member state of the European Community no longer needed a Green Card when entering another member state. This EC Directive provided a platform for the Multilateral Guarantee Agreement, which today applies not only in the European Union (and the European Economic Area) but also in Andorra, Monaco, San Marino, Serbia, the Vatican and Switzerland.

Under this Agreement, the "territory in which the vehicle is normally based" always means "the territory of the State of which the vehicle bears a registration plate". This is important because, for the Multilateral Guarantee Agreement to apply, a vehicle must be normally based in the country of a signatory bureau. As the name indicates, this Agreement applies multilaterally among the signatory countries.

The Multilateral Guarantee Agreement was signed on 15 March 1991 and applied to accidents that had occurred after 1 June 1991. The principles of this Agreement continue to apply today in the new agreement, the Internal Regulations (Règlement Général), which entered into force on 1 July 2003.

The official "False Plates Agreement", which was signed by all the bureaux of the Multilateral Guarantee Agreement, entered into force on 1 October 1993. This Agreement provided that if a vehicle with false or falsified registration plates was involved in an accident, any resulting claim had to be settled by the country which had issued the last regular registration plates to the vehicle concerned. This provision remained in effect until the end of June 2003. Article 11.2 of the Internal Regulations, which entered into force on 1 July 2003, stipulates that if a vehicle with false registration plates is involved in an accident, the territory in which the accident occurred is deemed to be the territory where the vehicle was normally based; any resulting claim therefore has to be settled by the guarantee fund of the country in which the accident had occurred.

The Internal Regulations (French: Règlement Général), which were adopted at the 2002 General Assembly of the Council of Bureaux (CoB), entered into force on 1 July 2003. The Internal Regulations replace the London Agreement and the Multilateral Guarantee Agreement, and provide a single document governing the reciprocal relations between National Bureaux of Insurance. The principles of the former agreement continue to apply in the agreement now in force.

Internal Regulations...

The Agreement between Bureaux on the Protection of Visitors (EU/EEA) which the National Bureau of Insurance (NBI) has concluded since 1 February 2003 with all EEA member states have been another milestone in terms of improving the protection of victims of road accidents. Under these agreements, persons (visitors) who are victims of an accident while abroad can pursue their claims against the foreign motor insurer through the latter's representative in their own country of residence. The representative will settle the claims in accordance with the law of the country in which the accident occurred and as instructed by the foreign insurer.

Protection of Visitors...