Handling Fees NGF

Claims are handled by member companies in the name of the NGF. Handlers are entitled to be compensated with a handling fee. At the same time, handling fees do not have any effect on payments to victims. The following regulation for the handling of claims in the name of the NGF was introduced in 2009 and has been amended in 2012. It applies to all pending cases as per 1 May 2012.

All the above mentioned fees are subject to a V.A.T. of 8.1%.

Normal and special cases Recovery cases Ceded cases
Rate 15% 15% CHF 200
Minimum fee CHF 450 CHF 450 CHF 200
Maximum fee CHF 25'000 CHF 10'000 CHF 200

Normal case
Indemnification Handling fee
up to CHF 3'000 = Minimum fee CHF 450
from CHF 3'000
up to CHF 166'667 = Rate 15%
over CHF 166'667 = Maximum fee CHF 25'000

Normal cases (compensation of a road traffic victim in the name of the NGF) entitle handlers to be compensated with a handling fee corresponding to 15% of the total of the compensation paid to the victim. The minimum amount is CHF 450 and the maximum CHF 25'000.


Ceded case
Indemnification Handling fee
any amount CHF 200

Cases ceded to other handlers by Swiss Interclaims Zurich (namely in case of a conflict of interests) are charged CHF 200 to the NGF.


Recovery case
Indemnification Handling fee
up to CHF 3'000 = Minimum fee CHF 450
from CHF 3'000
up to CHF 66'667 = Rate 15%
over CHF 66'667 = Maximum fee CHF 10'000

Recovery cases handled in the name of the NGF entitle the handler to be compensated with a supplementary handling fee, which is corresponding to 15% of the total of the recovered amount. The minimum amount is CHF 450 and the maximum CHF 10'000. When a recourse was not successful but substantial efforts were made, the handler is entitled to be compensated with the minimum handling fee.


Special case
Handling fee
CHF 450 = Minimum fee
CHF 160 = Fee per hour
CHF 25'000 = Maximum fee

When no compensation was paid to the claimant, but substantial efforts were made, for example because the liability could be denied, the handler is compensated with a minimum fee of CHF 450. If all the efforts cannot be covered by this minimum fee (according to an hourly rate of CHF 160), the handler can charge supplementary costs. In any case, the maximum fee shall not exceed CHF 25'000. The supplementary efforts shall be listed in a transparent and comprehensible bill. The bill must contain a valid claims reference and a short explanation. A copy of the bill has to be sent to the Secretariat general of the NBI and the NGF.